ENQUIRY TRANSPARENCY

What happens when you submit an enquiry?

The website is designed to collect enough academic context for a counselling team to identify relevant programme options and respond without asking for the same information repeatedly.

Capture

Academic context

Name, email, phone, qualification, year of passing, preferred stage, programme, mode, university preference, location and message can be collected where relevant.

Route

Responsible team

Admissions enquiries are directed to the admissions email; general enquiries to the enquiry email; service or institutional requests to the services email.

Follow-up

Lead status

A production CRM should additionally record source, consent timestamp, assigned counsellor, status, next follow-up date and final outcome. This static website does not claim that a CRM is already connected.

Important implementation note

The current static deployment prepares structured enquiry data and opens the configured organisational email address. A central multi-user CRM requires a secure backend or approved CRM/form connector; no fake CRM connection is represented on this website.

Do not put passwords, identity documents, payment-card data or other unnecessary sensitive information into an enquiry form.

Submit an enquiry →